Tell us about your experience

Customer Feedback

We love to hear back from our customers about their home improvement projects and our products. Whether you were installing a full kitchen, or just remodeling your bathroom, if it involves our RTA Kitchen Cabinets or RTA Bathroom Vanities, we want to hear about it (good or bad). Use the Customer Feedback section to brag about your handywork or throw in a good word about our products and/or service.


Absolutely love my bathroom vanities.

Absolutely love my bathroom vanities!!! My husband put them together. Wasnt hard just took a little while. They are gorgeous. Ordered the shaker style in coffee.

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I ordered cabinets with RTA before and there were no damages in this shipment.

I purchased the white shaker cabinets, put them together myself in two days. The only issue was there were no instructions included. White shaker cabinets, granite countertops, finger resistant stainless steel appliances, satin nickel finish pull bars, metro gris tiled flooring.

I wanted to share our latest install.

It turned out great. This is West Point Grey

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Excellent communication with staff member through the ordering process.

My order arrived right on time, very well packed. I found the cabinets easy to erect and very high quality. These cabinets I would describe as high end standard, without the high end cost. Lovely finish on them, solid wood. My observation is if you have never put a cabinet together before, then you may have some problems along the way. You need to have some skills in this area with the tools and a good work area to put together well (watch the you tube videos which are very helpful). The drawer sliders in particular have no assembly instructions. I watched as video, although my sliders were a little different) and figured it out. But for a complete novice I would think this could be challenge. Nevertheless, excellent cabinets. Would recommend to anyone. I am already looking at upgrading other areas in my house using these cabinets.

Communication with RTA was amazing .

Always knowledgeable and easily made a change for me as requested. Tracking was very easy after the were shipped and my cabinets arrived I damaged . This was just a few days ago! I am very pleased with the quality and have put together all but three so far. Very easy ! I’m about to watch the video to try and figure out how to assemble the drawer tracks now. I’ll send photos after my job is complete. These elegant white shaker kitchen cabinets are for a rental and I love them !

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Thank you so much for our beautiful new kitchen.

I purchased an unfinished home, and finally had the space for my dream, gourmet kitchen, but I didn't have a gourmet budget.

In order to save money, I, a 43-yr-old female, did most of the work myself. I found the cabinets I wanted, ordered them, and they arrived in about three weeks. My RTA cabinets came via semi in about 40 flat packs that we had to carry upstairs! Some of the larger boxes, I had to unpack in my yard, and carry up piece by piece. It's definitely a two (or more) person job to transport these boxes. Assembling the cabinets was a little challenging in the beginning, but after the first cabinet was together, each one was easier and faster. It took me about three days total to get the cabinets all together. I had help installing the wall cabinets, but everybody who's entered my home was blown away by they beauty of these cabinets in person. I've had at least three contractors ask where I got them, and how much I paid. I'm happy to say that I paid about $8k total (with shipping) for my18'x20' (including coffee bar) kitchen. I could not be happier with my kitchen. Thank you, RTA Cabinet Store.

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I have used RTA on two flip homes and the cabinets have been easy to work with and the end results look extremely high end and offer an affordable approach to kitchen design.

Remodeled our kitchen with white shaker style cabinets.

Prices were better than any store by us, and quality was 10 times better, hands down! Cabinets arrived on time, no damage, were easy to assemble, and look as good as our friend's cabinets that were custom made( and arrived with 2 broken and 1 wrong size!). We recommend them to everyone we show pictures of our kitchen-if we could do it, anyone can- we're in our 60's, and have done our own renovations always, but are slowing down with age,etc. These cabinets are awesome-all wood boxes, screws and clips instead of those funky cam lock things, soft close doors and drawers, nice even finish, can't say enough about them.

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(2) Elegant white Shaker 48" vanities.

R&L carrier did a great job, placed the skid in the garage and took the empty skid with them. No damage. Assembly was slow as no instructions inside the box however we had fun figuring it out. Engineering was outstanding so you could not make a mistake in assembly. Wife had fun putting together 12 drawers/ was an expert after the first 3. These vanities are well built and look great. 1st vanity took 90 minutes and vanity #2 took 45 minutes.

Thanks for all the support as we made our dream kitchen a reality.

! Adam helped us navigate the showroom for options and upgrades, and customer service was always readily available if we any had questions during the project. The cabinets are really high quality, and even though it was intimidating to build 25 cabinets, we did it and our kitchen is so beautiful. Each time we cook and enjoy a family meal, I'm grateful to have found this found this company, and you will be too!

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Bought Bainbridge Chocolate and absolutely look stunning.

Very impressed. These look amazing in my new kitchen. They were easy to put together. The slow close draws and doors are high quality. The quality is amazing and looks like we bought expensive custom cabinets.

We purchased a maple tuscany small kitchen cupboards and we absolutely love them .

We need to get a lazy susan for the corner and an Island .

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We have installed a lot of cabinets, and these are very good for the price, And there Service is very good compared to some of there competitors, I will only order from RTA cabinets from now on, Thank you for the great service and honesty with minor problems, Jim Zalewski.

I received my cabinets when promised.

I think they did a great job packaging them. The cabinets went beyond my expectations. They were easy to put together and they looked great. If I ever need cabinets again, this is the place I will order them from. All my family and friends love them. We do too. I'm not quite done yet, but here are some pictures. Thanks RTA, Phil

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The quality of the cabinets exceeded my expectations, the dove tail drawers, hardware and materials were top notch.

Everything arrived well packaged and no damage. Assembly takes about fifteen minutes per cabinet and couldn't be much easier. The cabinets are well constructed and the cam lock system is very secure, I also glued the joints. This is a guest bathroom, we ordered a vanity with a matching base and wall cabinet. The matching mirror is a cabinet decorative end panel. I removed the center panel with a router and replace it with a mirror. Cabinets of similar size would have been almost twice the cost at a big box retailer and the quality was terrible. The cabinets look great, we are VERY pleased!

Espresso Shaker.

Modern High End Look, Without the High End Price

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We bought a foreclosure that had been empty for three years.

Needed lots of work. Had a contractor give us a quote for $10-15,000. Way over our budget. Having used other ready to assemble cabinets in a previous remodel we knew we could redo a kitchen cheaper but with quality. Although the boxes arrived pretty damaged we were delighted that the only damage was a slight scratch on the side of a cabinet. My husband was very impressed.

Great product.

Outstanding quality compared to what we saw at big box store for same monies. The shipment arrived pretty neat up but my husband was impressed-one minor scratch. Had a quote for three time as much as we spent.

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The quality of the cabinets was outstanding, and we had no trouble at all building the cabinets and installing them.

My kitchen looks 1000% better!!

My experience with RTA Cabinet Store was a truly terrific from the moment I walked into the showroom.

I was greeted by Ethan who was knowledgeable, accommodating and attentive. He listened to my needs, took a look at an existing design I brought with me, and made suggestions that significantly improved it. He gave me a print out of the design and a price quote. A couple of weeks later I placed my order and received my cabinets in about 2 weeks. After inspecting my delivery, I discovered that a dishwasher panel and one of the refrigerator panels was warped and that there was a chip in the paint on one of the cabinets edges. I called and spoke to Lisa. She took my claim over the phone, and I sent her pictures of the damaged parts via email. I received the replacement panels and a can of touch-up paint and wax to cover the chip (totally fine). The customer service was outstanding. A few family members got together for a couple of afternoons and assembled the cabinets with no problems. We had a lot of fun doing it. Our installer was blown away by the quality and look of the cabinets and the installation was easy. After getting a design and price quote from three other places, I was referred to RTA Cabinets by a cousin who had purchased cabinets from them for her kitchen redo. The quotes I received were twice as much and for cabinets that were inferior quality. I tell everyone about RTA and will be ordering soon for a design I am doing for my daughter and son-in-law's kitchen make over. I thank everyone at RTA for making a potentially stressful experience a pleasure.

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Although I have only just started remodeling my kitchen, I love the pantries I ordered.

Although I have only just started remodeling my kitchen, I love the pantries I ordered! Easy to put together once I figured it out. The only problem I had was the instructions were not very clear at all. Thank you for the beautiful cabinets!

I am so happy to finally have my new dream Cumberland Antique White Kitchen.

I am in love with my kitchen transformation to a small,cramped space into the big spacious, modern European kitchen I have today. I have wanted a new kitchen for 16 years and it finally came true .My husband, Jay, who is amazing and worked so hard by himself to remove the old cabinets, counter, remove the wall,and assembling the cabinets as well and the floor. Especially now that he is 65 years old. We know the kitchen remodel cost $$$$$. I was skeptical about ordering online, but we decided to go ahead and give it a shot. He took all the measurements and I picked the style and model. I eventually found the style I wanted and realized it would have been impossible to afford if we went through conventional methods. I did have a few problems with shipping. A few items were damaged and dent. I had quite a little upset but the claim dept. was able to replace them only after Jay put the cabinets together and installed them. I couldn't complain after it was already done. I was so happy how it turned out in the end. We didn't hire a contractor, but we did hire a handyman who helped Jay to install the flooring and do other various work. The island we put is bainbridge chocolate and it contrasts very nice with the antique white cabinets. We . We had one extra cabinet that was not necessary and learned that we could use it for the door cabinet under the farm sink. We had a few hiccups and setbacks, but overall it looks great and I'm very satisfied. It took 3 months to complete everything. We endured having no kitchen and we used the bbq outside if we wanted to cook. We also washed dishes outside, just like camping.Thank you again for making these wonderful products. Here are attached photos was before and after.

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Just as advertised.

All went great and it takes about 1 hour and 15 minutes on average to assemble each cabinet. Everything lined up perfectly.About half the price of HD and better quality.

Recently decided to relocate our kitchen, we placed order for cabinets, a few days later we called your customer service department to make some changes and call was promptly answered by Lisa Petrille who proved to be very efficient and product knowledgeable.

We knew it was a snowy day up north and it would have been impossible to get a hold of someone but there she was having the right answers and the right attitude to take care of our needs : it is now about six weeks later and or cabinets we installed and we just love the outcome. Thank you Lisa for all your help.

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Just finishing the new construction of the 300S/F home.

the cabinets are all wood, the price for the entire house meet the budget, the maple wood front face is superb. I'm getting lots of complements from from Realtors and future buyers.

Best price and these are beautiful cabinets.

Ordering was easy and had the cabinets in 14 days over the thanksgiving holiday. Their customer service staff was very helpful. Saved 30 percent over Home Depot's sale cabinets, and these are much nicer. I highly recommend and a great overall experience.

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We want to thank your company for such a great product and even greater customer service.

! With the help of your design team we ordered our Beaumont cabinets at your Memorial Day sale to take advantage of the special pricing. The cabinets arrived and there were a few damaged boxes. We opened those boxes, took pictures of the damages and replacement pieces were sent out right away. Because we were renovating the kitchen ourselves, it took us all summer to raise the ceiling, replace all the drywall in the kitchen and install can lights. After months had gone by we realized that one of the cabinets we received was the wrong one – the amazing customer service team (especially Mindy & Jill) researched the months old order, figured out what happened and had the right one sent out right away. The cabinets went together easily and are very sturdy. The self-closing drawer and door hardware is top of the line according to a local custom cabinet builder, and the cabinets themselves are beautiful. We found that the big box store brand name cabinets constructed with particle board cost twice as much as the solid wood/plywood cabinets we purchased from you, so we realized a huge savings by purchasing them from RTA Cabinet Store. Attaching pictures of the almost complete kitchen. We still have to install the crown molding. I included pics of the 9 inch drawers where we keep utensils, the bottom drawers are deep, but a regular plastic shoebox purchased from the local DollarTree fits perfectly and acts as a top slider to store shorter utensils. We cut down a bamboo knife holder to fit in the 9 inch drawer to the right of the stove to handily store knives. The two smaller corner lazy susans door openings, while small, are large enough to accomodate all of our pots/pans and larger bakeware/bowls. We are so impressed with the quality, cost and the above & beyond customer service of RTA Cabinet Store. We would (and have) recommend your cabinets to anyone.

Absolutely great products at a great value.

I used the Elegant White Shaker on this job. Turned out awesome. I wouldn't think of using any thing else for my new construction homes.

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This was our first time to use RTA and we couldn't have been more pleased.

The design help, customer service and delivery were spot on. I would recommend RTA to anyone looking for high end wood cabinets.

This is my second project using RTA Cabinet Store and for good reason.

Easy to assemble, great quality and the best pricing. I've picked them up in the warehouse and have had them shipped to my across the country- both processes were efficient and smooth. I will forever use them for my cabinet needs! Highly recommend!

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We ordered vanilla shaker cabinets.

They look great. Love the soft close doors and drawers. The cupboards are good and solid. Doors are real wood and don't shake like cheap cabinets do when the doors are closed. Very easy to put together. Would definitely purchase again.

Needed a stand for a new 150 gallon salt water tank.

Standard stands are sturdy, but ugly...... I used RTA kitchen cabinets - and beefed up the internal structure a bit... (3/4 plywood backing and 1x4 bracing on the internal sides) 250lbs of granite - 200lbs of fish tank - 1200lbs of water - 75lbs of sand - 150lbs of rock.... Total: 1875lbs of dead weight.... Cabinets are sturdy, and solid... Try this with typical big box cabinets (made with pressed wood and laminates) - and you would be flirting with disaster...... Nothing but compliments - and I sleep securely at night... StevenZ

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I waited until my 5th residential renovation using RTA cabinets before posting my thoughts.

We do medium to high end kitchens and baths in our project houses and have high standards for quality/construction while trying to maintain a super value. To date, RTA has come through with flying colors. The product quality has been superb - solid wood (we refuse to use particle board cabinetry), quality hardware, good detail, and great finish. We have gotten nothing but rave reviews from clients/buyers - glowing comments from our trim carpenters (installers) - and words of praise from our COO (bean counter)... RTA has a few problems with their ordering system/design program interface - but every time a cabinet is dropped from an order or a color is incorrect - their customer service has handled the issue promptly and professionally. Pay close attention to your final order before hitting "process order" - and you will have no issues. We've assembled/installed a bit over 100 RTA cabinets so far - and anticipate continuing this relationship for a long time.

Thank you for everything.

Thank you for everything! We ordered the Expresso Shaker and they all came in. We put them together yesterday and we have to note that each cabinet has high qualities, all wood. Every hole and connector was perfectly drilled and attached. Easy installation, great quality! Nothing was missing! We are very pleased with the cabinets! Thank you so much! We will definitely order again from your company.

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Love these cabinets.

Very easy to put together and install. Would recommend you to anyone looking for quality cabinets at an affordable price. Thanks for everything. Cabinets came safely packed with no problems. I have enclosed some pictures of the finished kitchen.

I will never buy cabinets anywhere else.

! These cabinets are so beautiful and high quality. They are so easy to put together! The prices were half of what I paid for my other cabinets and the quality is better! I wish I had known!! And customer service was fantastic! I can't thank you guys enough! No one needs to think twice about ordering your cabinets.

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I just wanted to take a moment and send my sincere thanks for your partnership this season.

Your cabinets are not only beautiful, but the quality is fantastic, and the installation process is as simple as can be. The real credit, however, has to go to Mike. Mike has made the process smoother than I could ever hope for. His expertise and suggestions have elevated these kitchens to astronomical proportions, and more than once, he has made last minute miracles happen with turnaround and delivery times. I sincerely hope to work with you guys in the future, but no matter what that future holds, I just want you guys to know that we couldn't have made such a successful 26 houses without your help.

We love our new kitchen.

...they have great customer service....great quality and not that hard to put together yourself....Beaumount Cabinets beautiful rich color

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Since I designed Panned and did all work myself.

I was weary of online ordering. I turned a tight small not to functional kitchen with soffit box ceilings and only 8 cabinets into a Classy 14 cabinet beauty which included 2 lazy suzans. Just to say RTA was a pleasure to deal with and Cabinets are just awesome. if the Pictures of this kitchen do not show some great cabinets, nothing will. Had more pics but could only send one?

I am so happy with my purchase of cabinets in Point Grey.

It was very easy to put together and the quality was incredible. I have spent more and received cheaper cabinets. I give u a 10 and recommend to anyone. Thank u so much Judy

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This was my second kitchen remodel but the first time I've ever used ready to assemble cabinets.

Best decision I ever made. Quality was just as good as a comparable product at a big box store but literally less than half the cost. So that means I saved about $7000-$10,000!!!!! Amazing. The cabinets were easy to put together, especially once I got going. If anything I felt like they were stronger than the big box ones since I used screws instead of a nail gun. Ethan (one of their customer service agents) was also amazing. I seriously called him about once a day for a solid two weeks while I was figuring out exactly what I needed to order. Never once did he seemed frustrated or annoyed that I kept asking so many questions!!!! I absolutely love this company and would recommend them to a friend in a heartbeat.

We were a little leery about ordering cabinets online, but they are gorgeous.

Had a few questions before we ordered and spoke to Mindy who was very helpful. Had a few nicks on a drawer front but the claim was handled immediately. The attached pics speak for themselves. We have a brand new beautiful kitchen.

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I am refacing my white kitchen cabinets and had a need for 2 additional cabinets.

Since I had planned to replace the doors on one of the new cabinets that would be adjacent to an existing one, I did not want to spend more than what was necessary. After some research, I discovered that my best option was to get Ready to Assemble (RTA) cabinets. I compared 6 different companies selling RTA cabinets and the RTA Cabinet Store had the best balance of quality, price, selection, availability, and shipping costs. I ordered 2 Elegant White Shaker cabinets and was pleasantly surprised to get a notification of shipping only 4 days later. They were delivered 5 days later. I was impressed with the robustness of the packaging – the two filler strips I ordered were encased in an industrial strength cardboard tube with heavy metal caps. There was no damage. After unpacking, I actually said out loud to my wife “ I can’t believe the quality of these!”. I have assembled more particle board furniture in life than I care to remember and it just became what I came to expect – even in multi hundred dollar furniture. But every piece was REAL WOOD. I tested the doors and soft close hinges were another pleasant surprise with their luxurious feel. The metal clip system enabled everything to go together quickly and accurately. I was amazed to be able to build and install two kitchen cabinets in one afternoon. I saved hundreds of dollars compared to buying cabinets from the “big box” retailers. I even saved significantly over competing RTA cabinet suppliers. Needless to say, the RTA Cabinet Store has exceeded my highest expectations for value, quality, packaging, and fast delivery. If I redo my entire kitchen in a few more years with a different finish, I would most likely buy everything from them. I highly recommend them to anybody with basic tool skills!

I am an investor who uses RTA Cabinet store for all of my homes.

I also design for clients and only buy from this company. They are always polite and quick to resolve any issues that may come up. I very frequently deal with Mindy who is amazing. Love the RTA staff and their products,

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I've used RTA on two occasions both experiences were superb.

Great customer service and support. They keep you well informed and up to date when you will receive the product and follow up after the sale. Any issues you might have they correspond immediately and go out of there way to insure your happy.

Coming from white laminate cabinets from the 80's, I knew ANY improvement would be better, but I never imagined how pleased I would be at the results from the RTA cabinets.

My fiance was skeptical about ordering cabinets online, but she is so happy with the outcome. I got SO much more quality cabinet for the price as compared to "big box" stores.... THANK YOU ! (happy fiance equals happy me)

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Where to start about the excellent product, online help and personal customer service.

When I purchased my kitchen I was a little leery making for me, a large investment. The product came in well packaged and the quality level was excellent. Putting the cabinets together was well thought out at the factory level to produce a sturdy well made cabinet that in the market place would be a lot more expense. I had one minor need for a replacement part which the online customer service took care of efficiently and timely. If you have a basic skill level ,save thousands on a great kitchen from an excellent company. I would recommend to anybody.

After getting a few proposals from local cabinet manufactures I decided take a step back and think outside the box.

I ran across the concept of RTA cabinets early on in my research and i really liked the idea! After reading multiple reviews of different RTA companies I decided to go with The variety of styles and cabinet sizes is excellent and exceeds the competitors. I chose the West Point Grey style and could not be happier with my decision! I recieved the product in less than two weeks with no damage. The cabinets were easy to assemble with very few steps to follow. The quality of the cabinets is great including the doors, soft close hinges and undercount drawer guides.

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Thank you for making my experience with RTA Cabinet Store a positive one.

Gary attached are the finished photos of our kitchen. As an Interior Designer, I use these photos as part of the portfolio for new client marketing. I look forward to working with you in the future.