Conshohocken, PA 19428
800-580-5535 - Customer Service
267-773-1006 - Claims
Office Hours9 AM to 5 PM EST Monday-Friday
9 AM to 4 PM EST on Saturday
Customer Service - firstname.lastname@example.org
Contractors and Distributors
For contractor and distributor inquiries, please contact RTA Sales at the email below:
Damages or Shortages
For damages or shortages on your order, you must first log back in to your account on the website and “Report Damaged Item” for all damaged or missing items. Write a detailed description of the damages in the space provided. Please take pictures of the damages and retain the delivery receipt as you may need them for the claim. All claims will be addressed in the order they are received. We will attempt to do everything possible to keep your project moving forward, but some parts and/or cabinets may not be readily available. Please allow time for a response to any damage issues.
For general inquiries or to request additional information, complete the following form. We'll respond to your request as quickly as possible.
Our replacement parts arrived yesterday and in great condition. I want to thank you and your company for dealing with us promptly, courteously and efficiently; your customer service is top notch!R.M. Clarke
Myrtle Creek, Oregon