I thought I would share an e-mail that I received on Thursday.  I had been working with a customer in Ohio who was going to be remodeling her entire kitchen and one of her bathrooms.  She was on a 3 week time crunch so she was nervous about making sure that all the kitchen cabinets and the bathroom vanities were in stock.  I gave her a quote and we ended up saving her a couple hundred dollars versus the local supply store.   Even though we were saving her money on her kitchen cabinets, I never heard from her again...   on Thursday, I received an e-mail from her and she needed some help.   She ended up ordering her cabinets from a brick and mortar store because she was nervous about having problems with the order.   Four weeks later, (remember her time frame was three weeks), she received her order and some of the cabinets were missing and some of them were incorrect.   She was asking for my help to correct the problem.  

This is a great example of why ordering from the direct importer/manufacturer can not only save you time, but also save you the frustration of dealing with the retail stores.   Since we typically deliver in under 2 weeks, she would have had time plenty of time to confirm that everything was ready for installation when her contractors were ready to install.  There is a happy ending to this story... since we have all the cabinets she needs, we are going to expedite the replacement cabinets to her house so that she can finish off her kitchen installation.

This came to my attention from a customer who was trying to compare our prices against other rta kitchen cabinet distributors.  I felt bad for this particular lady because all she was trying to do was compare prices and it was next to impossible.   Some of the websites out there (which will remain nameless) try to lure people in by offering 20% off for a limited time, guaranteed lowest prices, or call to get a quote on your kitchen cabinet order.   Some will offer low prices, but get you on the shipping rates after you have already ordered.  DON'T BE FOOLED!  They are trying to mask the fact that they are charging you more for the same exact product. 

She even told me about one site that guaranteed the lowest prices on our cabinets and when they found out what we were charging they refused to honor the guarantee.   Shopping for Kitchen Cabinets should not be a complicated process.  We tried to make it as easy as possible by putting our actual prices right on the site, and using a shipping rate generator so that you know exactly what you are going to pay before you order (sure this makes it easy for our competitors to find out what we are charging, but we don't really care).  

We have received a lot of requests from customers asking for pricing on a sample kitchen so that they can get an idea of what the cost would be to remodel their kitchen, so we are doing just that.   You will see a new section on our website call Sample Kitchen Pricing.   We used our 3-D design software to generate sample kitchens in the most common layouts.   Based on those layouts, we listed rta kitchen cabinets that would be needed, and the total cost for each of the kitchen cabinet styles (we couldn't include shipping, since it would be different by region of the country).   So if you are in the market for kitchen cabinets or thought about renovating your kitchen, you can simply select the layout that applies to your house, count up the number of cabinets in your kitchen vs. the cabinets that we selected, and get a good ballpark of what it would cost to remodel your kitchen.

Regardless of how big or how small the company is, there are always going to be problems that arise.  Whether there are damages during shipping, a customer isn't satisfied with the product, or expectations are not met, every company runs into these issues.  The problem with a lot of the cabinet websites is that they dont' actually warehouse the product or handle it themselves.  When something eventually does happen, like a cabinet getting damaged, they are very reluctant to help or replace the damaged product.  Luckily, RTA Cabinet Store carries a full supply of replacement doors, hinges, cam locks, etc.  So if a piece is damaged when you receive it or it breaks from use, we have the resources to replace your damaged/broken parts without a big hassle.

RTA Cabinet Store is rolling out a new contractor program!  As a reward to all the contractors and builders that order from us on a daily basis, we have created an incentive program for bringing all of their kitchen cabinet and bathroom vanity business to us.  Get this... in addition to the significant savings they will see from buying our cabinets (30-40% versus Home Depot and Lowes), we are actually going to give contractors and builders their money back for doing business with us! No, not all of it, but for reaching different sales levels contractors and builders will receive a percentage of their total yearly sales back.  This can add up really quick, especially for contractors and builders that are doing multiple apartment or rental unit kitchen renovations or remodels.   So with great prices and money back at the end of the year, can it get any better????  Yes it can....  we are also starting a leads program.  Since we have customers that are looking for help with installation of their new cabinets, and we have contractors that are always looking for more work, it only seems natural to match the two up.  So for contractors that are participating in our rewards program, we will forward them leads for all of our customers that are looking for help.

So with below retail prices, a cash reward program, and free leads..... why wouldn't you sign up?

After months of searching, we finally found a new line of cabinet accessories to compliment our RTA kitchen cabinets and bathroom vanities.   Rev-A-Shelf is the perfect compliment to our cabinet line, since they offer a full line of cabinet customization kits for both the kitchen and bathroom.  Whether you are looking for  spice rack, pull-out waste basket, pantry organization kit, or just a pull-out unit for your wall cabinets or base cabinets, Rev-A-Shelf offers a full line of kits that will fit your needs.

Regardless of which cabinet line you are buying- Oak, Ginger Maple, Honey Maple, Chestnut Glazed, or Marquis Cinnamon, Rev-A-Shelf has the accessory to meet you needs.  Keep an eye out for the next line that we add to our product line.

In the next couple of weeks we are going to be adding a lot of new things to our product line, including two new kitchen cabinet lines-  Sunset Maple and Windsor Maple.   In addition to the cabinet lines, we are starting a new granite line that will be significantly cheaper than any other granite on the market.   This will be a great addition for our customers that are contractors and the distributors that are currently handling our cabinet lines.

Last but not least, we will be adding a handful of new cabinets accessories that will include appliance garages, corbels, range hoods, and fluted columns.  Keep checking back to see what is next.